INTRODUCTION

The privacy policy described below offers you a general perspective of how iSense processes your personal data and your rights in this matter, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council – Regulation General Data Protection (“GDPR”) and applicable legislation on privacy and data protection. The specific personal data that will be processed and the way in which they will be used do not depend on the services requested and agreed by you.

This privacy policy applies to the personal data of users of our Sites, Customers, Suppliers and Candidates, whenever they are natural persons.

Each time you use the Site you are subject to the application of the Privacy and Cookies Policy in force at each time, so we suggest that you read these Policies carefully to check whether you agree with the terms used.

From time to time, we may change this Privacy Policy, to stay updated, visit this page, as all changes will be published here.

The iSense website may contain opportunities, links, banners or other hypertext links to websites and services of other companies, which have their own privacy policies, and/or services provided by third parties installed on your device may allow access to information contained therein. We recommend that our Site Users carefully read the privacy policies of such third parties before submitting any personal data queries to these sites. iSense does not have any control over the content of these websites, as it is not responsible for the content of the privacy policies of these third parties nor for the treatment of your personal data by them.

WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT?

iSense collects different types of personal information depending on different applications.

CUSTOMER DATA: We collect the data necessary for the preparation, fulfillment and execution of any contract concluded between the Customer and iSense, as well as to be able to respond to any subsequent complications. For this purpose, we need to have your contact details, which will allow us to ensure that our relationship runs smoothly.

SITE USERS: We collect the necessary data to ensure a good experience in the usability of the Site and to allow you to take advantage of all the potential and capabilities provided by it, as well as to help us manage the services we provide. This includes information about how you use our website, how often you access it, the time spent on each page, your browser type, your IP address, the location from which you access our website , the language you choose to browse, the times when we have the highest traffic, as well as other information better described in our cookie policy below.

CANDIDATE DATA: We collect the data necessary to carry out a recruitment process. The data collected is necessary to make a correct assessment of the candidate.

WHY DO WE PROCESS YOUR DATA AND ON WHAT LEGAL BASIS?

Service provision:

iSense may use your personal data when necessary to execute the contract concluded between you and iSense, as well as to identify you. We may also use your Personal Data to prevent and investigate possible misuse of it.

Improvement of the service available to the user

Your Personal Data related to your purchases in physical stores or online, tastes and preferences may be used for the purposes of analysis, creation of user profiles, creation of campaigns, market research, quality surveys and improvement of our interaction with the client.

We process your personal data in accordance with the provisions of the GDPR and other applicable legislation in this area, with the processing being essentially based on pre-contractual procedures and contract execution, in compliance with a legal obligation or to satisfy legitimate interests. pursued by iSense or protection of the vital interests of the data subject.

In other words, we process and use your personal data to manage and execute contracts or other measures requested by the data subject (Art. 6.º no. 1 subparagraph b) RGDP); within the scope of a legitimate interest (Art. 6.º no. 1 subparagraph f) RGDP); based on your consent (Art. 6.º no. 1 subparagraph a) RGDP) and by legal imperative or for the benefit of the public interest (Art. 6.º no. 1 subparagraph c) and e) RGDP).

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

Where appropriate and in accordance with local laws and requirements, we may share your personal data in a variety of ways and for a variety of reasons as explained below:

• Marketing and technology platforms and suppliers;
• In the event of the acquisition or disposal of businesses or assets, we are also authorized to share your personal data with potential acquirers of these businesses or assets;
• Third party providers of outsourced IT and document storage services, in cases where we have an appropriate processing contract (or similar protections);

HOW DO WE SAFEGUARD YOUR PERSONAL DATA?

We undertake to take all reasonable and appropriate measures to protect the personal information we hold from misuse, accidental or unlawful alteration, loss and unauthorized disclosure or access. For this purpose, iSense uses updated security systems, rules and other procedures, so that we can guarantee the protection of your personal data.

If you suspect misuse, loss or unauthorized access to your personal information, please inform us immediately so that we can resolve the issue.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We only keep your personal data for as long as necessary to achieve the purpose for which we collected it.

As a way of determining the period of time for which we keep your data, we use the criteria mentioned below. If several criteria apply simultaneously, we will preserve your personal data in accordance with the criteria that implies the retention of your personal data for the longest period.

a) When purchasing services, we will retain your personal data during the validity of our commercial relationship, including any complaints that may arise, as well as for a period of five 5 years after the termination of such relationship, without prejudice to compliance with legal obligations of the responsible for the treatment;

b) When you contact us to ask questions, request information and clarifications, we will keep your personal data for the period necessary until your question is resolved/provided with the requested information and/or clarifications;

c) Regarding data collected in the recruitment process, for a maximum period of four 4 years after the end of the recruitment process;

d) Regarding the use of cookies, we keep them as long as necessary to achieve their inherent purposes, as detailed in the Cookies Policy;

e) The period provided for in applicable legislation; or until the specific purpose applicable to certain data no longer exists.

We may also retain some of your personal data to comply with our legal obligations, as well as to administer or enforce our rights, namely through judicial or administrative proceedings.

In any of the aforementioned situations, if there is a pending judicial or administrative proceeding, the data will be kept for the duration of the proceeding and up to six months after the final decision has been rendered.

When the aforementioned retention periods end, personal data will be deleted and/or erased in an absolutely secure manner.

How can you contact us:

Telephone: +351 919997412
Email: hello@isensemarketing.com
Address: Rua Padre José Maria Alves, nº599 R/C,4780-050 Areias, Municipality of Santo Tirso

If you wish to exercise any of the above rights, or suspect misuse, loss or unauthorized access or if you have comments or suggestions regarding this Privacy Policy, you can contact us at the following address: hello@isensemarketing.com

Warranties and warnings

The user guarantees that the personal data communicated to iSense is correct and accurate and undertakes to inform any changes or modifications to them and assumes exclusive responsibility for losses and damages caused by erroneous, inaccurate or incomplete communication of data. The user is expressly warned that when revealing personal data on iSense public media such as Facebook, Google +, Twitter and Instagram, this information may be viewed and used by third parties. iSense does not read any personal communications published on its customers’ own web pages.